By now you may have seen the article in the New York Times where a London based executive director of Goldman Sachs resigned with a vengeance. Greg Smith laid it all on the line in the article basically confirming what many of us have thought and expressed for a long time now; that the culture at Goldman is all about making money, and the hell with the client.
Mr. Smith isn’t some lowly guy who just decided to dump on his former employer. This is a seasoned veteran who started out with an idealized view of a storied Wall Street firm and found out that it wasn’t at all what he expected it would be. In fact, he had this to say:
“The place has veered so far from the place I joined right out of college that I can no longer in good conscience say that I identify what it stands for…I am sad to say I look around today and see virtually no trace of the culture that made me love working for the firm for many years.”
Ouch.
Then there’s this zinger, aimed right at the top of the heap:
“When the history books are written about Goldman Sachs, they may reflect that the current chief executive officer, Lloyd C. Blankfein, and the president, Larry Cohn, lost hold of the firms culture on their watch. I truly believe that this decline in the firm’s moral fiber represents the single most serious threat to its long-run survival.”
Take that, Lloyd!
Smith hints that Goldman sells products to clients strictly for the money, even if they are wrong for them. This pretty much mirrors what others have said about how Goldman conducts itself.
So, does the market – and Goldman’s clients – really care what this guy has to say – or might it be seen as sour grapes? In looking at the stock, it’s had a nice run lately, up 33% since the beginning of the year. But, where the S&P and Dow are at multi year highs, Goldman is still down 26% off its annual high; that tells you something right there.
Shortly after the article hit the papers, Goldman came out with a memo to its employees that leaked to the press. As expected, Blankfein pointed out that Smith was for the most part an anomaly; that everything was peachy at Goldman, as expressed in feedback surveys by its employees. Please. If you worked for a company where the bulk of your compensation depended on the success of the business, would you go out of your way to bad mouth the company and paint a bleak picture? Hardly. That’s where Smith comes in. He’s no longer beholden to the big, bad beast on Wall Street.